Effective Date: October 5, 2023

Wolves Den Highland Jiu Jitsu LLC, doing business as Wolves Den Jiu Jitsu (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, enroll in services, or interact with us electronically.

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1. Information We Collect

We may collect the following categories of information:

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A. PERSONAL INFORMATION YOU PROVIDE

When you submit forms, book a trial, enroll in membership, or make a purchase, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Payment information

• Emergency contact information

• Minor child information if enrolling a dependent

• Any other information voluntarily submitted

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B. AUTOMATICALLY  COLLECTED INFORMATION

When you visit our website, we may collect:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referral source

• Cookie data

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2. How We Use Your Information

We use collected information to:

• Schedule and confirm appointments

• Process payments

• Manage memberships

• Send administrative updates

• Send promotional communications

• Improve website performance

• Conduct analytics and advertising optimization

• Comply with legal obligations

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3. SMS Communications and Marketing Consent

By voluntarily providing your phone number through our website, booking forms, enrollment forms, or other contact points, you consent to receive SMS communications from Wolves Den Jiu Jitsu.

These messages may include:

• Appointment reminders

• Trial confirmations

• Billing notifications

• Schedule updates

• Promotional offers

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact team@wolvesdenjiujitsu.com.

Consent to receive SMS messages is not required as a condition of purchase or enrollment.

We may use third party providers, including Twilio or similar messaging platforms, to deliver SMS communications.

We maintain records of consent where required by law.

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4. Email Marketing

If you provide your email address, we may send:

• Appointment confirmations

• Membership updates

• Promotional emails

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Deliver targeted advertisements

We may use tools such as:

• Meta Pixel

• Google Analytics

• Advertising platforms

These tools may collect information about your browsing behavior across websites.

You may adjust cookie settings in your browser.

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6. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers necessary to operate our business, including:

• Shopify

• Stripe or payment processors

• Typeform

• Twilio

• Email marketing platforms

• Advertising platforms

• Analytics providers

We may also disclose information if required by law or to protect our legal rights.

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7. Data Retention

We retain personal information for as long as necessary to:

• Provide services

• Maintain membership records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

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8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the internet is completely secure.

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9. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to personal information

• Correction of inaccurate information

• Deletion of personal information

• Data portability

• Restriction of processing

To exercise your rights, contact us at team@wolvesdenjiujitsu.com.

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10. California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect

• Request deletion of personal information

• Request correction of personal information

We do not sell personal information.

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11. European Residents (GDPR)

If you are located in the European Economic Area, we process personal data based on:

• Consent

• Contractual necessity

• Legal obligation

• Legitimate interest

You may request access, correction, deletion, or restriction of your data.

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12. Children’s Privacy

Our website is not intended for children under 13 without parental consent.

When enrolling minors in training programs, information is collected from a parent or legal guardian.

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13. Third Party Links

Our website may contain links to third party websites. We are not responsible for their privacy practices.

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14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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15. Contact Information

Wolves Den Jiu Jitsu

10929 N Alpine Hwy

Highland, Utah 84003

Email: team@wolvesdenjiujitsu.com

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